Which AI models and platforms do you work with?

We work with the major commercial providers as well as self-hosted open models, and we build the integration so the model can be swapped later. That keeps you free to move as pricing and capability change instead of being locked to one vendor.

Can AI answer questions using our own internal documents?

Yes. We index your documentation, policies and records so the AI answers from your actual content and cites where each answer came from, rather than producing plausible-sounding but unverifiable text.

How do you stop AI accessing data a user shouldn't see?

The integration runs under the permissions of the person asking, so it can only retrieve what that user could already open themselves. Every query and retrieval is logged for audit.

Can you integrate with software that has no public API?

Often yes — through database-level reads, scheduled exports or a middleware layer we build around the system. We assess feasibility honestly before quoting, and tell you when an integration is not worth the fragility.

AI Platform Integration

Connecting AI models and agents to the systems that actually hold your business — ERP, CRM, SharePoint, databases and your website — with proper permissions, full audit logging, and no vendor lock-in.

Connected, Not Bolted On

AI is only useful when it can see your data

A general chatbot that knows nothing about your stock levels, your customers or your contracts is a novelty. The value appears the moment AI can read your actual systems and act inside them.

That's the work we do: the plumbing between the model and your platforms, built so it stays reliable when the data is messy and the volume is real.

Access permissions and security controls

Permissions Respected

It sees exactly what that user can see

The fastest way to create a data breach is an AI assistant that reads everything and answers everyone. We build integrations that inherit your existing access rules.

Queries run under the asking user's own permissions
Every retrieval and action written to an audit log
Scoped API credentials, never blanket admin access
Model-agnostic design so providers can be swapped

What We Connect

Integration across your stack

ERP & CRM Systems

AI that reads live stock, orders, pipeline and customer history — and writes back into the same systems when a task completes.

SharePoint & Document Stores

Your policies, contracts and archives indexed so staff get cited answers instead of searching folder trees by hand.

Databases & Reporting

Plain-language questions turned into safe, read-only queries against your operational data, returned as answers or charts.

Website & Customer Portals

Assistants on your own site that answer from your real product, pricing and policy content — and escalate cleanly to a person.

Retrieval (RAG) Pipelines

Grounded answers with citations back to source documents, so staff can verify rather than take the model's word for it.

Custom APIs & Middleware

Where a system has no usable API, we build the layer that gives it one — including legacy software with no modern interface.

Common Questions

Platform integration questions

Which AI models do you work with?

The major commercial providers and self-hosted open models. We build so the model can be swapped later, keeping you free to move as pricing and capability change.

Can it answer from our own documents?

Yes. We index your content so answers come from your actual documentation with citations showing the source — not plausible text you can't verify.

How do you stop it exposing restricted data?

Queries run under the permissions of the person asking, so nothing surfaces that the user couldn't already open. Every query and retrieval is logged.

What if our software has no API?

Often still workable — via database reads, scheduled exports or middleware we build around it. We assess feasibility honestly and tell you when an integration would be too fragile to be worth it.

Connect AI to the systems you already run

Tell us what platforms hold your data. We'll map what's possible, what it costs to run, and what's genuinely worth integrating first.

Discuss an Integration